- Who is this course addressing?
- What does this course have for you?
- What does the course contain?
- TRAINERS
The course is addressing people who desire to create/revise documentation and to implement quality management systems in conformity with ISO 9001:2015 or to people who desire to lead quality audits: internal audit and supplier audit, in conformity with ISO 9001:2015 și ISO 19011:2018.
You will learn the principles, techniques and the audit instruments and you will gain the skills to lead and organize the quality audit process (in conformity with ISO 19011). You will gain knowledge, competences and abilities to perform internal and external quality audits in conformity with ISO 9001:2015, and you’ll be able to prove reporting competences (in conformity with ISO 19011:2018).
- Module on how the organization interacts with the parts interested in quality
- Development and update of quality management system (ISO 9001:2015)
- Quality management(9000 series) and the principles of management audit systems
- Quality audit specific process phases
- Audit documentation creation, information research(internet/ intranet)
- Risk management
- Communication and audit specific information obtaining process skills
- Consistent and effective communication for difficult situations
- Capacity analysis, managing the team and team work
- Audit team coordination
- Analyzing conformity in quality management for consistent company success (ISO 9004:2009)
- Evaluation of implementation degree, maintaining and improving of the quality management system for quality ensurance(quality audit)
- Incresing audit value
- Quality ensurance for the auditor’s activity
Adrian Crăciun
I am Adrian, I am an engineer and my whole life revolves around quality and the smell of freshly mowed hay.
If you are wondering what’s the link between quality and hay I will not give you a very accurate answer, but instead I will invite you to meditate about the similarities between the way the furrows are mowed and the quality systems in a company. Any process – out in the nature, in a factory or even at home – is charactherized by a quality system.
So, don’t be surprised if you see me passing every small or complex action through the quality filter. And because I want others to also understand and apply an appropriate quality system in they area of interest, I turned my passion for quality into being a trainer. Therefore, you will see me in the training rooms, making people debate important things about quality.
Education and professional certificates
University Studies
- Faculty of Engineering, Specialization: Machine Building Technology (1976-1980)
- “Lucian Blaga” University, Faculty of Engineering, Specialization: Technological and Managerial Engineering (1994-1997)
Postgraduate studies
- ICTCM, Specialization: Reliability in the Machine Building Industry
- Territorial Center for Calculations, Analysis and design of industrial information systems and products, Specialization: Analyst-programmer
Certifications:
- Train the trainers certificate – Alpes Conseils, Franţa
- Building a team and working in a team – Minardo
- Tools for team work – Quasaro
- Internal auditors for quality system ISO 9001 și ISO 10011– Quasaro
- Third party auditors for environment management systems in conformity with standard SR EN ISO 14001 – Şcoala pentru Calitate Partener
- Specialization in Management Solutions for Quality and Environment – KRUPP-BILSTEIN Werk, Germania
- Internal auditors for environment management systems – Institutul Național de cercetare ECOIND
- Internal auditors for quality system QS 9000 – Quasaro
- Manager of Quality Management Systems – Management Consulting Group
- ANC Authorized Coach – H&H Consulting
Professional Experience:
- Process Improvement Specialist – Compa
- Production Manager – Compa
- Evaluator Expert – ANC
- Director Quality Environment Safety – Compa
- Executive Director, Consultant, Trainer – Standard Consult
- Head of Methods and Audit Service – Compa
- Head of Process Product Control Service – Compa
- Head of the Bureau of Statistical Methods and Process Capability – Compa
- Responsible for the Quality Information System – Compa
- Head of Quality Analysis Department – Compa
- Service Manager – Compa
- Environmental Quality Manager – Compa
Răzvan Burlacu
10 is the best grade in school. I can say the same about me when I am referring to the experience I have as a trainer and as a consultant. If I am talking about deadlines, I’m good with this too: my deadline is on Friday but I finish the job on Tuesday, but this is because today I am in Cluj, tomorrow in Brasov and then in Bucharest, to teach a training, be part of a teambuilding or some consultancy session I am involved in.
Education and professional certificates
Transilvania University Braşov, TCM Faculty, Specialization course in Unconventional Technologies
Certifications:
- Sales skills – soft skills
- Negotiation skills
- Advanced selling skills
- Time management
- Consultative Sales, B2B
- Team Management
- High performance leadership
- Customer Communication
- Sales to KA
- Emotional Intelligence
- Prezentation skills
- Public speaking
- Train the trainers
- First Stage of the international MBA program of OUBS (courses: competitive management, customer relationship management, financial management)
- Second Stage of the international MBA program of OUBS (courses: development and change management, resources management)
- Quality Auditor (code COR: 242303)
- Coach (code COR: 241205)
- Project Manager (code COR: 242101)
- Expert in accessing structural and cohesion European funds (code COR: 241948)
- Continuous professional development system evaluator (code COR: 242411)
- Six Sigma Green Belt
- Internal Auditor ISO TS:16.949: 2009
Professional experience:
- Coach
- General director
- Quality management consultant
- Regional manager
- Commercial director
- Director of the Brasov office
- Key account Manager
- Supply system manager
- Mechanical Engineer
