The course is addressing all those who would like to gain skills on: notions of work organizing and work coordination; quality management system implementation; data analysis for improving the quality management system performances.
You will get to know and apply strategic notions of quality management inside an organization, you will get to coordinate teams, to plan activities, to take decisions regarding the quality management system in agreement with the standards imposed by the abilitated authorities. You will also be able to create, implement and develop the quality sustem in agreement with ISO 10005:2005.
- Knowing and applying strategic notions of quality management
- Knowing strategic management notions at oraganizational level
- Identifying the organization’s interaction context with the interested actors
- Activity planning
- Coordinating a mutidisciplinary team
- Creation, implemention and development of the quality sustem in agreement with ISO 10005:2005.
- Coordination and elaboration of the quality system documentation, in agreement with ISO/TR 10013:2001
- Information evaluation for determining standard compliance
- Coordinating tests and inspections regarding the products, services or processes meant to evaluate their quality or TQC performances
- Maintaining/improving the quality management system in agreement with the quality control instruments (TQC)
- Comparative analysis and solving the problems identified in the functioning of the quality management system
- Taking decision regarding the quality management system in agreement with the standards imposed by the abilitated authorities
- Internal audid of the Quality Management System
- The developement and continuous improvement of the professional training
- Training the staff on Quality
- Process administration and full quality management (TQM)
- Applying quality management instuments (TQM)
- Customer relationship management
- Supplier management
Răzvan Burlacu
10 is the best grade in school. I can say the same about me when I am referring to the experience I have as a trainer and as a consultant. If I am talking about deadlines, I’m good with this too: my deadline is on Friday but I finish the job on Tuesday, but this is because today I am in Cluj, tomorrow in Brasov and then in Bucharest, to teach a training, be part of a teambuilding or some consultancy session I am involved in.
Education and professional certificates
University Studies
- Transilvania University Braşov, TCM Faculty, Specialization course in Unconventional Technologies
Certifications:
- Sales skills – soft skills
- Negotiation skills
- Advanced selling skills
- Time management
- Consultative Sales, B2B
- Team Management
- High performance leadership
- Customer Communication
- Sales to KA
- Emotional Intelligence
- Prezentation skills
- Public speaking
- Train the trainers
- First Stage of the international MBA program of OUBS (courses: competitive management, customer relationship management, financial management)
- Second Stage of the international MBA program of OUBS (courses: development and change management, resources management)
- Quality Auditor (code COR: 242303)
- • Coach (code COR: 241205)
• Project Manager (code COR: 242101)
• Expert in accessing structural and cohesion European funds (code COR: 241948)
• Continuous professional development system evaluator (code COR: 242411)
• Six Sigma Green Belt
• Internal Auditor ISO TS:16.949: 2009
Professional experience:
• Coach
• General director
• Quality management consultant
• Regional manager
• Commercial director
• Director of the Brasov office
• Key account Manager
• Supply system manager
• Mechanical Engineer
Adrian Crăciun
I am Adrian, I am an engineer and my whole life revolves around quality and the smell of freshly mowed hay.
If you are wondering what’s the link between quality and hay I will not give you a very accurate answer, but instead I will invite you to meditate about the similarities between the way the furrows are mowed and the quality systems in a company. Any process – out in the nature, in a factory or even at home – is charactherized by a quality system.
So, don’t be surprised if you see me passing every small or complex action through the quality filter. And because I want others to also understand and apply an appropriate quality system in they area of interest, I turned my passion for quality into being a trainer. Therefore, you will see me in the training rooms, making people debate important things about quality.
Education and professional certificates:
University Studies
- Faculty of Engineering, Specialization: Machine Building Technology (1976-1980)
- “Lucian Blaga” University, Faculty of Engineering, Specialization: Technological and Managerial Engineering (1994-1997)
Postgraduate Studies
- ICTCM, Specialization: Reliability in the Machine Building Industry
- Territorial Center for Calculations, Analysis and design of industrial information systems and products, Specialization: Analyst-programmer
Certifications
- Train the trainers certificate – Alpes Conseils, Franţa
- Building a team and working in a team – Minardo
- Tools for team work – Quasaro
- Internal auditors for quality system ISO 9001 și ISO 10011– Quasaro
- Third party auditors for environment management systems in conformity with standard SR EN ISO 14001 – Şcoala pentru Calitate Partener
- Specialization in Management Solutions for Quality and Environment – KRUPP-BILSTEIN Werk, Germania
- Internal auditors for environment management systems – Institutul Național de cercetare ECOIND
- Internal auditors for quality system QS 9000 – Quasaro
- Manager of Quality Management Systems – Management Consulting Group
- ANC Authorized Coach – H&H Consulting
